Loan app fined Sh5 million for numerous calls to clients, which is against law

Whitepath Company Limited, which offers digital credit has been fined Sh5 million for breaching the data protection law, by The Office of the Data Protection Commissioner (ODPC)

ODPC said Whitepath failed to comply with the enforcement notice dated January 10, 2023.

"The ODPC received close to 150 complaints against Whitepath alleging that their applications have accessed their mobile phone contacts and are sending unwarranted and unsolicited text messages to the said contacts," the statement read.

The statement says Whitepath staff have been harassing the complainants and their contacts are irregularly obtained from the complainant's phone books.


"Whitepath will have to pay the ODPC a penalty of Sh5 million pursuant to Section 63 of the Data Protection Act, and Regulation 20 of the Data Protection (Complaints Handling Procedure and Enforcement)," it says.
 
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