Cassey Tash
Lister
KPLC prepaid service was launched for small income earners, the main goal was to enable every citizen in the urban and rural centers both in businesses and households to access electricity at a cheaper and affordable price.
The KPLC prepaid better known as token enables customers to purchase electricity from as low as Sh50, the token purchased lasts according to the consumption rate in the house hold or an individual's business.
Prepaid meter number which contains about 11 digits can sometimes be difficult to memorise since it's not normally written on the meter box.
The KPLC prepaid meter box comes in different brands which include;
CONLOG - If your meter box is CONLOG, dial #100 then press enter, or # sign if it is available
HEXING - For HEXING (which is the common meter box in the households) dial 804 and press enter
ACTARIS - If the meter box is ACTARIS, dial 100 on the box, your meter number will be generated
SHENZEN - For a SHENZEN meter box, dial 65 and press enter
if you are not sure about the brand of your meter box, dial #000 or #100 or try all the available codes, this will help in identifying your meter box brand meter number. The account number must be 11-digit number, if not try again.
With the meter number, you can proceed to purchase token using the KPLC Paybill number - 888880 and 11-digit account number generated.
If the purchase is successful, the amount of token bought will display on the meter box, showing the balance. A LED which is green in color will also show on the box. If the token balance is insufficient, the meter box will produce a sound and a red LED will display.
If you experience difficulties using the KPLC prepaid meter box, you can contact customer care through their Twitter and Facebook accounts or call 0703070707 or 0732170170
The KPLC prepaid better known as token enables customers to purchase electricity from as low as Sh50, the token purchased lasts according to the consumption rate in the house hold or an individual's business.
Prepaid meter number which contains about 11 digits can sometimes be difficult to memorise since it's not normally written on the meter box.
The KPLC prepaid meter box comes in different brands which include;
- CONLOG
- HEXING
- ACTARIS
- SHENZEN
CONLOG - If your meter box is CONLOG, dial #100 then press enter, or # sign if it is available
HEXING - For HEXING (which is the common meter box in the households) dial 804 and press enter
ACTARIS - If the meter box is ACTARIS, dial 100 on the box, your meter number will be generated
SHENZEN - For a SHENZEN meter box, dial 65 and press enter
if you are not sure about the brand of your meter box, dial #000 or #100 or try all the available codes, this will help in identifying your meter box brand meter number. The account number must be 11-digit number, if not try again.
With the meter number, you can proceed to purchase token using the KPLC Paybill number - 888880 and 11-digit account number generated.
If the purchase is successful, the amount of token bought will display on the meter box, showing the balance. A LED which is green in color will also show on the box. If the token balance is insufficient, the meter box will produce a sound and a red LED will display.
If you experience difficulties using the KPLC prepaid meter box, you can contact customer care through their Twitter and Facebook accounts or call 0703070707 or 0732170170
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