Safaricom Changes How to Buy Bundles With M-Pesa

[abbychumz]

Safaricom has introduced changes to the process of paying for data bundles using its M-Pesa mobile money service.

Unlike at the moment where customers are requested for their Service PIN when purchasing data bundles via USSD codes such as *444# and *544#, Safaricom subscribers will from Tuesday, August 30th be requested for their M-Pesa PIN instead.

“Dear customer, from 30/08/22, you will use your MPESA PIN instead of the Service PIN to buy Neo bundle with no expiry,” a message sent to pre-paid customers on Monday, August 29th read in part.

Safaricom has over the past year been introducing a raft of changes intended to boost customer privacy and safety amid growing concerns from regulators and the public. The market-leading M-Pesa platform in particular has been a source of concerns.

The company has announced changes to how customers access M-Pesa statements, the procedure to reverse M-Pesa transactions and was reportedly initiating changes to the Lipa na M-Pesa platform to protect customers’ personal information.

 

[mzeiya]

This is great coz my service PIN is similar do my Mpesa pin and the former would appear numerically.

 

[bigDog]

Some establishments have the annoying habit of sending spam after you pay them using Lipa na Mpesa. I hate recieving SMS spam because the inbox soon becomes overwhelming. Vendors should only get your name and a few digits of your phone number.

 

[Cortedivoire]

Some establishments have the annoying habit of sending spam after you pay them using Lipa na Mpesa. I hate recieving SMS spam because the inbox soon becomes overwhelming. Vendors should only get your name and a few digits of your phone number.

Tunashuku ni sms za amar bar

 

[shocks]

Some establishments have the annoying habit of sending spam after you pay them using Lipa na Mpesa. I hate recieving SMS spam because the inbox soon becomes overwhelming. Vendors should only get your name and a few digits of your phone number.

True, same with Mpesa agents na hizo vitabu zao, they should find away of protecting our details

 

[shocks]

This is great coz my service PIN is similar do my Mpesa pin and the former would appear numerically.

Same here, sahii ndio naona it could be a security risk coz. maybe service pin wasn't protected as hard as mpesa pin

 

[Tommy Kwesule.]

Hii sio shida, kile peasants kama mimi tunataka ni data at affordable prices. I get 50 GBs for Kes. 1000 from Telkom while at the same price Safaricon wananipatia 7 GBs pekee.

 

[bigDog]

Hii sio shida, kile peasants kama mimi tunataka ni data at affordable prices. I get 50 GBs for Kes. 1000 from Telkom while at the same price Safaricon wananipatia 7 GBs pekee.

True, prices need to come down. But that can be done in addition to securing our data. I hope the story below comes true.

How submarine cable will slash Internet cost

It will improve speed more than five prior cables

www.the-star.co.ke

 

[Anglututu]

Some establishments have the annoying habit of sending spam after you pay them using Lipa na Mpesa. I hate recieving SMS spam because the inbox soon becomes overwhelming. Vendors should only get your name and a few digits of your phone number.

Use the blocklist option bana

 

[bigDog]

Use the blocklist option bana

That's a workable solution. But we shouldn't have to do it in the first place.

 

[wrongturn]

Hii sio shida, kile peasants kama mimi tunataka ni data at affordable prices. I get 50 GBs for Kes. 1000 from Telkom while at the same price Safaricon wananipatia 7 GBs pekee.

shida ni coverage ya telkom, not very uniform