shocks
Elder Lister
Wanabiachara, I know it makes sense to start pushing more product once a client shows up, lakini you should be tactical about it lest it makes you look like a dick.
Nanunua tires, of course the drivel starts, wheel balancing, wheel alignment, valve and nozzles, 2 year guarantee cover...... price per wheel is now north of 2k from what was quoted. Kwanza uliza tangu lini guarantee inauzwa, then she drops the line ati the 1 year guarantee is free but two years you pay for. The upsell comes before this info.
Then toa wheel alignment, sina evidence ya uneven tire wear, no, don't dismiss so fast, wheel alignment is also for safety............
Then comes the free "an odd but big no" point inspection, hawa watu wako hapa very likely are not mechanics, so what business do they have with inspection....? If you have time for this ujue every thing they look at will need to be replaced......
If this ni strategy in your business you need to evaluate it closely, kama hiyo part ya guarantee it makes you look like a complete dick, holding back such critical info in order to upsell kills trust
End of rant
Sasa insiders wa industry mbali mbali hebu tuambie what other upsell cons you have seen
Nanunua tires, of course the drivel starts, wheel balancing, wheel alignment, valve and nozzles, 2 year guarantee cover...... price per wheel is now north of 2k from what was quoted. Kwanza uliza tangu lini guarantee inauzwa, then she drops the line ati the 1 year guarantee is free but two years you pay for. The upsell comes before this info.
Then toa wheel alignment, sina evidence ya uneven tire wear, no, don't dismiss so fast, wheel alignment is also for safety............
Then comes the free "an odd but big no" point inspection, hawa watu wako hapa very likely are not mechanics, so what business do they have with inspection....? If you have time for this ujue every thing they look at will need to be replaced......
If this ni strategy in your business you need to evaluate it closely, kama hiyo part ya guarantee it makes you look like a complete dick, holding back such critical info in order to upsell kills trust
End of rant
Sasa insiders wa industry mbali mbali hebu tuambie what other upsell cons you have seen
