Slow Safaricom 4g Internet

[Aviator]

Wadau saidieni afyator.
Am experiencing extremely slow speeds on my phone when using the safaricom internet. The problem started on Thursday, and is restricted to one phone and a certain line. When I use Airtel on the same phone, it's ok. Same with WiFi.

Have tried reaching safaricom on 100, but their automated voice response system doesn't seem to have an option to report my problem. Plus there's no option of talking to a human being.

I have tried the following:
-clear cache from browser
-switch between 2g/3g/4g/auto
-reatart the phone
None of these options have worked. What would you advise I do?

Saidieni afyator tafasari.

 

[Mwalimu-G]

Have tried reaching safaricom on 100,

Inbox them on twitter.

 

[Aviator]

Inbox them on twitter.

Siyuko twirra
I limit my vices to klist and Whatsapp.

 

[Kdawg254]

FUP…

 

[Aviator]

FUP…

Am not on postpaid

 

[Cortedivoire]

try another phone ama udowngrade video quality ya porn hub from 4k to 360. Sikupiga nduthi na slideshow ya video

 

[Aviator]

try another phone ama udowngrade video quality ya porn hub from 4k to 360. Sikupiga nduthi na slideshow ya video

I never do nduthi. I have an abudant overwhelming supply of pucci.

 

[X-TRAIL]

Hawa operators wametuzoea vibaya just switch and use what is working well at the moment

 

[Denis Young]

Ala...
Once you pass the voice prompts asking what language you want to use, just press zero..

 

[Mwalimu-G]

Ala...
Once you pass the voice prompts asking what language you want to use, just press zero..

I rue the day I have to go through those robots on my airtime.

 

[Meria]

Utahama paipu lini?

 

[Aviator]

Ala...
Once you pass the voice prompts asking what language you want to use, just press zero..

Invalid selection

I rue the day I have to go through those robots on my airtime.

Sometimes it's unavoidable

Hawa operators wametuzoea vibaya just switch and use what is working well at the moment

That's what am doing at the moment. But I have over 20gb balance. Siachi

Utahama paipu lini?

Kunywa Konyagi bila kusumbua. Noogle

 

[Mwalimu-G]

Sometimes it's unavoidable

Twitter is so liberating from that shit.

 

[CurrentThing]

Wadau saidieni afyator.
When I use Airtel on the same phone, it's ok. Same with WiFi.

Why not stick to airtel then?

 

[Aviator]

Update:
The problem was that both SIM 1 and SIM 2 were set to 4g.
My neighbor's son, who is barely 13, was able to sort the problem in 39 seconds by setting sim2 to 3g.
Fossil in me can't understand how that solved the problem, but it did.

 

[kibinda nkoye1]

Update:
The problem was that both SIM 1 and SIM 2 were set to 4g.
My neighbor's son, who is barely 13, was able to sort the problem in 39 seconds by setting sim2 to 3g.
Fossil in me can't understand how that solved the problem, but it did.

Nunua simu wachana na hiyo gadget Engineer

 

[Aviator]

Nunua simu wachana na hiyo gadget Engineer

Nirushie kakitu